Case Study - Insurance
Once an expertly prepared meal leaves the kitchen, the Michelin starred chef knows that the dish will be carried through the dining room in a specific way, presented to the table according to standards and protocols...
But in your business, who’s controlling the delivery, presentation, usage and accompaniments to your information artefacts? Can those who are consuming those business information artefacts assume everything has been controlled so that their experience of the information will be of a consistent quality?Read it
We are all experiencing the rise of “big data” and “analytics” as key strategic initiatives in large organisations. I find myself often questioning whether these expensive investment decisions are based on facts about real business issues or more on opinions and analytical assumptions, often reinforced by technology vendors.
But without understanding an organisation’s operational and informational issues, there can be little chance of solid return from such investment. The decisions are being based on “flawed” intelligence – and we know where that can lead.Read it
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