All our education classes, training options and mentoring offerings are deliverable online.
Ambiguity is a major cause of failed projects and increased risk
Embedding clear business language is a necessary foundation for
AI innovation to successfully gain strategic competitive advantage
With an iterative focus on business drivers, the four steps to successful outcomes are:
- Implement glossary content quality control with structured definitions.
- Establish Active Knowledge Management (AKM) processes to capture and build validated organisational knowledge.
- Invest in appropriate and best-fit technology to build AKM needs.
- Apply your organisational knowledge using Retrieval-Augmented Generation (RAG) with private generative AI.
Start by taming your ambiguity
Our Education
Learn the Intralign® structured definition writing method
it’s the core of our award-winning Active Knowledge Management processes.
Free Starter:
Registrations are now open for our
next Free Web Class
Main Course:
Intralign® Writing Business Definitions
A 9-week course that develops strong definition writers and glossary builders, skilled in applying the Intralign Definition Standard.
Develop the knowledge and skills required to bring real value to the definition writing process.
Great definition writing skills save businesses money, support greater project success, stabilise tech spend, help resolve “unresolvable” information issues and contribute significantly to business assurance.
“Both Mark and Terry have a way of making the complex simple.”
Robert Walters Consulting
Amba Nalbantof
Workshop Facilitation Training
Building a successful business glossary requires the building of an informed and engaged glossary community of practice. Our proven facilitation method delivers that through a series of workshops focused on knowledge sharing and gaining consensus over critical business terminology.
Using our unique structured approach to definition writing as a guiding framework, you gain the methods and experience to build and maintain your glossary community whilst crafting unambiguous and quality definitions for your glossary content that has clear governance accountability.
And that quality content and accountability will provide the bridge needed to identify your critical data and guide the alignment of your data governance roles and responsibilities.
“Terry Smith was particularly outstanding as she led more than thirty workshops, covering all the major functional areas of the University.”
Workshop attendee from Western Sydney University
Business Information Governance Team Mentorship Program
If you’ve established a governance team to oversee your business information management, including your glossary, they’ll likely need some guidance on what needs to be governed, governance best practices, key deliverables, change management, and more. This course will ensure they’re fully equipped with this information. We’ll also help your governance team develop a road map to guide them as they transition the organisation into a business community that values and upholds information quality practices.
For more information, please contact us"The Intralign ecosystem was procured for Macquarie University to establish a single source of truth glossary, however we got so much more. Compared to other glossary tools, Intralign is the single most sophisticated piece of software available on the market. Other data governance tools look at a glossary as a secondary, and often more inferior, objective. However, with Intralign, the importance of well-structured definitions, term governance, and artefact management are at the core of their service since they understand the importance of consistent, well-managed and usable terms as the foundation of data governance.
With Intralign, we not only got a software program, we got access to local support 24/7, expert advice, and a well-established framework for information management governance.
Mark and Terry have enabled me, coached me, and given me the confidence to engage the university community, and to advocate for a consistent, centralised source of truth, ultimately resulting in improvement to our data quality, reporting, and communications."
Macquarie University
Rebecca McMartin, Glossary Administrator & Data Governance Analyst
Don’t see the training you want for your team?
Give us a call and discuss the training you’d like for your staff. We will explore whether it’s possible to develop classes and workshops tailored to your needs.
What our participants are saying...
“I wish I had done this a long time ago.”
Workshop attendee from TAL
“The training is very informative and valuable to me."
Workshop attendee from MeBank
“Somehow Terry manages to make term definition workshops fun... the chocolate did help...”
Workshop attendee from Western Sydney University